{"id":860,"date":"2025-02-07T09:51:39","date_gmt":"2025-02-07T08:51:39","guid":{"rendered":"https:\/\/opendims.com\/terms-of-service-and-safety\/safety-and-operations\/"},"modified":"2026-03-31T10:46:33","modified_gmt":"2026-03-31T08:46:33","slug":"safety-and-operations","status":"publish","type":"page","link":"https:\/\/opendims.com\/en\/terms-of-service-and-safety\/safety-and-operations\/","title":{"rendered":"Safety and operations"},"content":{"rendered":"\n<p class=\"has-text-align-center\">Last updated on February 1, 2025 <\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h4 class=\"wp-block-heading\">Securing and accessibility of your data<\/h4>\n\n<p>\nOpenDIMS is hosted in the cloud via DigitalOcean, a leading provider of hosting solutions. Your files and data are physically located on servers in Germany and France (DigitalOcean). \n<\/p>\n\n<h4 class=\"wp-block-heading\">SSL secure connection<\/h4>\n\n<p>\nAll communication between you and OpenDIMS is encrypted using SSL technology. This ensures that your data cannot be intercepted during transfer. This is the same technology used by online banks and MitID, among others.  \n<\/p>\n\n<h4 class=\"wp-block-heading\">99.9% uptime guaranteed<\/h4>\n\n<p>\nDigitalOcean guarantees an uptime of 99.9%. However, short-term disruptions may occur due to updates and improvements to the system. \n<\/p>\n\n<h4 class=\"wp-block-heading\">Fully automated backup<\/h4>\n\n<p>\nAll data in OpenDIMS is continuously backed up on servers that are geographically separated. Should a crash occur, your data can be quickly restored. The backup sequence is included in your data subscription and can be viewed on <a href=\"https:\/\/opendims.com\/en\/pricing\/\">the website<\/a>.  \n<\/p>\n\n<h4 class=\"wp-block-heading\">Certifications<\/h4>\n\n<p>\nDigitalOcean is certified according to SOC 1\/SSAE 16\/ISAE 3402, SOC 2 and SOC 3 type II audit statements. This ensures that your data is in safe hands, always accessible and stored correctly. \n\nThese certificates include, among other things, checking:\n<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Physical access and security<\/li>\n\n\n\n<li>Hardware and data security<\/li>\n\n\n\n<li>Logical security<\/li>\n\n\n\n<li>On-call procedures<\/li>\n\n\n\n<li>Networking and documentation<\/li>\n<\/ul>\n\n<p>\nYou can read more and request SOC certificates from <a href=\"https:\/\/www.digitalocean.com\/trust\/certification-reports\">DigitalOcean<\/a>.\n<\/p>\n\n<h4 class=\"wp-block-heading\">Contact us<\/h4>\n\n<p>\nIf you have any questions regarding our use of sub-processors or data protection in OpenDIMS, you are always welcome to contact us by email or phone. Find our contact details <a href=\"https:\/\/opendims.com\/en\/contact-us\/\">here<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated on February 1, 2025 Securing and accessibility of your data OpenDIMS is hosted in the cloud via DigitalOcean, a leading provider of hosting solutions. Your files and data are physically located on servers in Germany and France (DigitalOcean). SSL secure connection All communication between you and OpenDIMS is encrypted using SSL technology. This [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":853,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"smal-tekst","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-860","page","type-page","status-publish","hentry"],"acf":[],"mb":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Safety and operations - OpenDIMS - Free PIM made easy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/opendims.com\/en\/terms-of-service-and-safety\/safety-and-operations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Safety and operations - OpenDIMS - Free PIM made easy\" \/>\n<meta property=\"og:description\" content=\"Last updated on February 1, 2025 Securing and accessibility of your data OpenDIMS is hosted in the cloud via DigitalOcean, a leading provider of hosting solutions. 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