{"id":790,"date":"2024-12-10T11:08:08","date_gmt":"2024-12-10T10:08:08","guid":{"rendered":"https:\/\/opendims.com\/support\/"},"modified":"2026-04-06T20:32:45","modified_gmt":"2026-04-06T18:32:45","slug":"support","status":"publish","type":"page","link":"https:\/\/opendims.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Welcome to the help!<\/h2>\n\n\n\n<p>Here we will help you step by step to set up your PIM solution.  <\/p>\n\n\n\n<p>You can also visit our YouTube channel if you are more interested in video guides.<\/p>\n\n\n\n<p><br \/><\/p>\n\n\n\n<figure class=\"wp-block-image size-medium\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0\"><a href=\"https:\/\/www.youtube.com\/@OpenDIMS\/videos\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"67\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" src=\"https:\/\/opendims.com\/wp-content\/uploads\/2024\/12\/yt_logo_rgb_light-300x67.png\" alt=\"\" class=\"wp-image-536\" srcset=\"https:\/\/opendims.com\/wp-content\/uploads\/2024\/12\/yt_logo_rgb_light-300x67.png 300w, https:\/\/opendims.com\/wp-content\/uploads\/2024\/12\/yt_logo_rgb_light-768x172.png 768w, https:\/\/opendims.com\/wp-content\/uploads\/2024\/12\/yt_logo_rgb_light.png 794w\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\">Knowledge base<\/h2>\n\n\n\n<p>We have our knowledge base site where there are articles, videos, FAQs etc. that we hope will help you get started: <a href=\"https:\/\/help.opendims.com\" target=\"_blank\" rel=\"noreferrer noopener\">help.opendims.com<\/a> <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"744\" sizes=\"auto, (max-width: 288px) 100vw, 288px\" src=\"https:\/\/opendims.com\/wp-content\/uploads\/2024\/12\/study-room-concept-flat-illustration-1024x744.png\" alt=\"\" class=\"wp-image-540\" style=\"width:288px;height:auto\" srcset=\"https:\/\/opendims.com\/wp-content\/uploads\/2024\/12\/study-room-concept-flat-illustration-1024x744.png 1024w, https:\/\/opendims.com\/wp-content\/uploads\/2024\/12\/study-room-concept-flat-illustration-300x218.png 300w, https:\/\/opendims.com\/wp-content\/uploads\/2024\/12\/study-room-concept-flat-illustration-768x558.png 768w, https:\/\/opendims.com\/wp-content\/uploads\/2024\/12\/study-room-concept-flat-illustration-1536x1117.png 1536w, https:\/\/opendims.com\/wp-content\/uploads\/2024\/12\/study-room-concept-flat-illustration.png 2000w\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dotted\" \/>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\">Recent articles<\/h2>\n\n\n<ul style=\"padding-top:var(--wp--preset--spacing--x-small);padding-bottom:var(--wp--preset--spacing--x-small);padding-left:var(--wp--preset--spacing--x-small);padding-right:var(--wp--preset--spacing--x-small);margin-right:0;margin-left:0;margin-top:var(--wp--preset--spacing--xx-small);margin-bottom:var(--wp--preset--spacing--xx-small);\" class=\"wp-block-latest-posts__list is-grid columns-2 wp-block-latest-posts has-background has-luminous-dusk-gradient-background has-base-font-size\"><li><div class=\"wp-block-latest-posts__featured-image aligncenter\"><a href=\"https:\/\/opendims.com\/en\/article\/make-your-shopify-migration-delicious-with-matrixify\/\" aria-label=\"Make Your Shopify Migration Delicious with Matrixify\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/opendims.com\/wp-content\/uploads\/2025\/11\/webshopmatrixifyopendims-2-1024x576.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" style=\"\" srcset=\"https:\/\/opendims.com\/wp-content\/uploads\/2025\/11\/webshopmatrixifyopendims-2-1024x576.png 1024w, https:\/\/opendims.com\/wp-content\/uploads\/2025\/11\/webshopmatrixifyopendims-2-300x169.png 300w, https:\/\/opendims.com\/wp-content\/uploads\/2025\/11\/webshopmatrixifyopendims-2-768x432.png 768w, https:\/\/opendims.com\/wp-content\/uploads\/2025\/11\/webshopmatrixifyopendims-2-1536x864.png 1536w, https:\/\/opendims.com\/wp-content\/uploads\/2025\/11\/webshopmatrixifyopendims-2.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/opendims.com\/en\/article\/make-your-shopify-migration-delicious-with-matrixify\/\">Make Your Shopify Migration Delicious with Matrixify<\/a><div class=\"wp-block-latest-posts__post-excerpt\">Need to move your online store to Shopify? Forget about the manual, time-consuming processes! Is your business facing a landmark decision to move your online store to Shopify? The process\u2026 <a class=\"wp-block-latest-posts__read-more\" href=\"https:\/\/opendims.com\/en\/article\/make-your-shopify-migration-delicious-with-matrixify\/\" rel=\"noopener noreferrer\">Read more<span class=\"screen-reader-text\">: Make Your Shopify Migration Delicious with Matrixify<\/span><\/a><\/div><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/opendims.com\/en\/article\/make-your-dandomain-webshop-stronger-with-opendims\/\">Make your Dandomain Webshop stronger with OpenDIMS!<\/a><div class=\"wp-block-latest-posts__post-excerpt\">Get a free, flexible, and powerful PIM system that not only optimizes your product management, but also acts as the perfect backend for your webshop. OpenDIMS integrates seamlessly with Dandomain\u2026 <a class=\"wp-block-latest-posts__read-more\" href=\"https:\/\/opendims.com\/en\/article\/make-your-dandomain-webshop-stronger-with-opendims\/\" rel=\"noopener noreferrer\">Read more<span class=\"screen-reader-text\">: Make your Dandomain Webshop stronger with OpenDIMS!<\/span><\/a><\/div><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/opendims.com\/en\/article\/top-5-reasons-why-businesses-choose-opendims\/\">Top 5 Reasons Why Businesses Choose OpenDIMS<\/a><div class=\"wp-block-latest-posts__post-excerpt\">Businesses choose OpenDIMS because&#8230; OpenDIMS is a complete and easy-to-use PIM solution that makes product management simple and efficient. With powerful features, excellent support, and quick implementation, it helps businesses\u2026 <a class=\"wp-block-latest-posts__read-more\" href=\"https:\/\/opendims.com\/en\/article\/top-5-reasons-why-businesses-choose-opendims\/\" rel=\"noopener noreferrer\">Read more<span class=\"screen-reader-text\">: Top 5 Reasons Why Businesses Choose OpenDIMS<\/span><\/a><\/div><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/opendims.com\/en\/article\/advantages-of-opendims-pim-system\/\">Advantages of OpenDIMS PIM system<\/a><div class=\"wp-block-latest-posts__post-excerpt\">Everyone needs a PIM system and OpenDIMS is the perfect choice &#8211; and then it is in English. also the support Why your company needs PIM Product information management (PIM)\u2026 <a class=\"wp-block-latest-posts__read-more\" href=\"https:\/\/opendims.com\/en\/article\/advantages-of-opendims-pim-system\/\" rel=\"noopener noreferrer\">Read more<span class=\"screen-reader-text\">: Advantages of OpenDIMS PIM system<\/span><\/a><\/div><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/opendims.com\/en\/article\/smarter-your-product-data-management-with-pim-streamline-workflows-and-drive-better-results\/\">Smarter your product data management with PIM (Streamline workflows and drive better results)<\/a><div class=\"wp-block-latest-posts__post-excerpt\">Discover how a PIM system can revolutionize the way you manage product data. With a central system for collecting, updating and distributing your product information, you can streamline workflows, reduce\u2026 <a class=\"wp-block-latest-posts__read-more\" href=\"https:\/\/opendims.com\/en\/article\/smarter-your-product-data-management-with-pim-streamline-workflows-and-drive-better-results\/\" rel=\"noopener noreferrer\">Read more<span class=\"screen-reader-text\">: Smarter your product data management with PIM (Streamline workflows and drive better results)<\/span><\/a><\/div><\/li>\n<\/ul><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the help! Here we will help you step by step to set up your PIM solution. You can also visit our YouTube channel if you are more interested in video guides. Knowledge base We have our knowledge base site where there are articles, videos, FAQs etc. that we hope will help you get [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":731,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-790","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"mb":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - OpenDIMS - Free PIM made easy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/opendims.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - OpenDIMS - Free PIM made easy\" \/>\n<meta property=\"og:description\" content=\"Welcome to the help! 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